{
  "slug": "ticketdesk-ai",
  "name": "Ticketdesk AI",
  "url": "https://ticketdesk.ai",
  "category": "customer-support",
  "tier": "indie",
  "one_liner": "AI helpdesk whose agents answer support tickets and chats from your documentation and route hard cases to humans.",
  "what_the_agent_does": "AI agents trained on a company's docs auto-respond to email tickets and live chat, and route complex issues to the right team member.",
  "business_model": "Subscription SaaS",
  "metrics": [
    {
      "label": "MRR",
      "value_usd": 2219,
      "value_text": "$2,219 MRR; 6 active subscriptions (Stripe-verified via TrustMRR, synced 2026-10-19)",
      "as_of": "2026-10-19",
      "source_url": "https://trustmrr.com/startup/ticketdesk-ai",
      "source_name": "TrustMRR (Stripe-verified)",
      "age_days": 1,
      "older_figure": false,
      "source_sync_stale_since": null,
      "superseded": false,
      "link_check": {
        "status": "ok",
        "code": 200,
        "checked": "2026-10-20"
      },
      "verification": {
        "method": "payment-processor",
        "processor": "stripe",
        "via": "trustmrr.com"
      }
    },
    {
      "label": "All-time revenue",
      "value_usd": 21280,
      "value_text": "$21,280 all-time revenue",
      "as_of": "2026-10-19",
      "source_url": "https://trustmrr.com/startup/ticketdesk-ai",
      "source_name": "TrustMRR",
      "age_days": 1,
      "older_figure": false,
      "source_sync_stale_since": null,
      "superseded": false,
      "link_check": {
        "status": "ok",
        "code": 200,
        "checked": "2026-10-20"
      },
      "verification": {
        "method": "payment-processor",
        "processor": "stripe",
        "via": "trustmrr.com"
      }
    }
  ],
  "founded": 2025,
  "team_size_text": "Founder Vikash Rathee (India); team size not stated",
  "lessons": [
    "Bundling the agent with the helpdesk itself (not a plug-in) lets a small vendor own the whole ticket.",
    "Few, larger subscriptions (6) carry ~$2.2K MRR."
  ],
  "tags": [
    "support",
    "helpdesk",
    "ticketing",
    "email",
    "chat",
    "trustmrr"
  ],
  "last_verified": "2026-10-20",
  "agentic_origin": "agent-native",
  "url_profile": "https://mrrledger.com/b/ticketdesk-ai/",
  "annualized_revenue_usd": 26628,
  "annualized_revenue_basis": "MRR \u00d7 12 (estimate)",
  "confidence": null,
  "source_sync_stale_since": null,
  "older_figure": false,
  "verified_corroboration": null,
  "headline_verification": {
    "method": "payment-processor",
    "processor": "stripe",
    "via": "trustmrr.com"
  },
  "age_days": 1,
  "tier_label": "Indie",
  "tier_note": "Bootstrapped or founder-funded; no venture round on record. Says nothing about revenue size.",
  "independent": true,
  "ownership": null,
  "ownership_watch": null,
  "last_ownership_check": null,
  "revenue_disclosed": true,
  "badge_url": "https://mrrledger.com/badge/ticketdesk-ai.svg",
  "badge_plain_url": "https://mrrledger.com/badge/ticketdesk-ai-plain.svg",
  "growth_series": [],
  "related": [
    {
      "slug": "infotrack",
      "name": "infotrack",
      "category": "customer-support",
      "tier": "indie",
      "category_label": "Customer support",
      "tier_label": "Indie",
      "one_liner": "Automates e-commerce customer support over email.",
      "annualized_revenue_usd": 4020,
      "revenue_disclosed": true,
      "confidence": null,
      "source_sync_stale_since": null,
      "url_profile": "https://mrrledger.com/b/infotrack/",
      "compare_url": "https://mrrledger.com/compare/?a=ticketdesk-ai&b=infotrack",
      "score": 9,
      "why": [
        "same category",
        "same tier",
        "shared: email, support, trustmrr",
        "nearby scale"
      ]
    },
    {
      "slug": "openassistantgpt",
      "name": "OpenAssistantGPT",
      "category": "customer-support",
      "tier": "indie",
      "category_label": "Customer support",
      "tier_label": "Indie",
      "one_liner": "Build a RAG AI agent on the OpenAI API for customer support or sales and embed it on your website.",
      "annualized_revenue_usd": 21000,
      "revenue_disclosed": true,
      "confidence": null,
      "source_sync_stale_since": null,
      "url_profile": "https://mrrledger.com/b/openassistantgpt/",
      "compare_url": "https://mrrledger.com/compare/?a=ticketdesk-ai&b=openassistantgpt",
      "score": 9,
      "why": [
        "same category",
        "same tier",
        "shared: support, trustmrr",
        "similar scale"
      ]
    },
    {
      "slug": "chetty",
      "name": "Chetty",
      "category": "customer-support",
      "tier": "indie",
      "category_label": "Customer support",
      "tier_label": "Indie",
      "one_liner": "AI agent for web, phone and internal documents in one layer.",
      "annualized_revenue_usd": 1380,
      "revenue_disclosed": true,
      "confidence": null,
      "source_sync_stale_since": null,
      "url_profile": "https://mrrledger.com/b/chetty/",
      "compare_url": "https://mrrledger.com/compare/?a=ticketdesk-ai&b=chetty",
      "score": 8,
      "why": [
        "same category",
        "same tier",
        "shared: chat, support, trustmrr"
      ]
    },
    {
      "slug": "haildesk",
      "name": "Haildesk",
      "category": "customer-support",
      "tier": "indie",
      "category_label": "Customer support",
      "tier_label": "Indie",
      "one_liner": "AI support agent that answers customers' questions like your best employee.",
      "annualized_revenue_usd": 1068,
      "revenue_disclosed": true,
      "confidence": null,
      "source_sync_stale_since": null,
      "url_profile": "https://mrrledger.com/b/haildesk/",
      "compare_url": "https://mrrledger.com/compare/?a=ticketdesk-ai&b=haildesk",
      "score": 8,
      "why": [
        "same category",
        "same tier",
        "shared: chat, support, trustmrr"
      ]
    }
  ],
  "claim_offer": {
    "label": "Claim and keep this verified",
    "plan": "verified-monthly",
    "status": "on_sale",
    "tier": "founding",
    "what": "A monthly re-check of this listing's revenue (TrustMRR, or a read-only Stripe key you control) and a dated Verified badge on the profile and in API/MCP results. Includes the initial Verified review.",
    "checkout": [
      {
        "interval": "month",
        "price": "$9/month",
        "unit_amount": 900,
        "currency": "usd",
        "price_key": "verified-monthly",
        "url": "https://buy.stripe.com/cNibJ2gaC10H7rZ6rWa7C07?client_reference_id=ticketdesk-ai"
      },
      {
        "interval": "year",
        "price": "$79/year",
        "unit_amount": 7900,
        "currency": "usd",
        "price_key": "verified-yearly",
        "url": "https://buy.stripe.com/9B66oIf6y9xdcMjg2wa7C08?client_reference_id=ticketdesk-ai"
      }
    ],
    "business_reference": {
      "client_reference_id": "ticketdesk-ai"
    },
    "founding": {
      "price": "$9/month or $79/year",
      "limit": 25,
      "sold": 0,
      "left": 25,
      "sold_out": false,
      "locked_in": true,
      "counted_across": [
        "monthly",
        "yearly"
      ]
    },
    "fulfillment": "We'll email you within 24 hours to run a read-only revenue check (your TrustMRR page, or a read-only Stripe key you control) on the business you claimed, then re-check it every month. The dated Verified badge goes live once the first check passes.",
    "note": "Paying never changes figures, rankings, sorting or inclusion. The Verified badge only reflects a passed revenue check.",
    "details": "https://mrrledger.com/pricing/#verified-monthly"
  }
}