{
  "meta": {
    "generated": "2026-10-20",
    "count": 90,
    "license": "CC BY 4.0 — attribute \"MRR Ledger\" with a link",
    "docs": "https://mrrledger.com/for-agents/",
    "tiers": {
      "venture": {
        "label": "Venture-backed",
        "note": "Has raised outside venture funding (e.g. Y Combinator or VC rounds). Says nothing about revenue size."
      },
      "indie": {
        "label": "Indie",
        "note": "Bootstrapped or founder-funded; no venture round on record. Says nothing about revenue size."
      },
      "experiment": {
        "label": "Experiment",
        "note": "Agent-run or research experiment rather than a conventional company."
      }
    },
    "tier_note": "Tier is about funding, not size: Venture-backed = raised outside venture money (even at under $1M annualized); Indie = bootstrapped or founder-funded; Experiment = agent-run or research project.",
    "source_sync_stale_note": "source_sync_stale_since (YYYY-MM-DD) = the source page says its live data connection (e.g. a TrustMRR Stripe key) stopped; value is the last synced figure, dated that day.",
    "endpoint": "/api/v1/compare.json"
  },
  "a": {
    "slug": "capacity",
    "name": "Capacity",
    "category": "customer-support",
    "tier": "venture",
    "tier_label": "Venture-backed",
    "tier_note": "Has raised outside venture funding (e.g. Y Combinator or VC rounds). Says nothing about revenue size.",
    "one_liner": "Unified agentic support and CX automation platform — AI agents, agent assist, auto-QA, and outbound from one knowledge orchestration layer.",
    "business_model": "B2B SaaS agentic CX platform (SMB through enterprise); Compound Startup / unified platform vs point-solution AI tools; VC-backed (Series E)",
    "founded": 2017,
    "annualized_revenue_usd": 100000000,
    "annualized_revenue_basis": "ARR",
    "confidence": null,
    "source_sync_stale_since": null,
    "lessons": [
      "Unified knowledge orchestration beats a stack of AI point solutions: train once, use across agents, assist, QA and outbound.",
      "Capital efficiency can still reach $100M ARR — Capacity cites a fraction of the funding raised by better-funded agentic CX peers."
    ],
    "url_profile": "https://mrrledger.com/b/capacity/",
    "growth_series": [
      {
        "as_of": "2022-12",
        "annualized_usd": 5000000,
        "label": "ARR",
        "value_usd": 5000000,
        "value_text": "$5M ARR baseline of the subsequent 3.5-year climb to $100M (company, stated in Jun 2026 $100M announcement)",
        "source_url": "https://www.prnewswire.com/news-releases/capacity-crosses-100m-arr-emerging-as-a-leading-agentic-ai-platform-302803718.html",
        "source_name": "Capacity via PR Newswire (Jun 18, 2026)",
        "confidence": null,
        "annualization": null,
        "source_sync_stale_since": null
      },
      {
        "as_of": "2026-06",
        "annualized_usd": 100000000,
        "label": "ARR",
        "value_usd": 100000000,
        "value_text": "surpassed $100M ARR; 20x growth from $5M in 3.5 years; 20,000+ orgs incl. 20% of Fortune 50 (company)",
        "source_url": "https://www.prnewswire.com/news-releases/capacity-crosses-100m-arr-emerging-as-a-leading-agentic-ai-platform-302803718.html",
        "source_name": "Capacity via PR Newswire (Jun 18, 2026)",
        "confidence": null,
        "annualization": null,
        "source_sync_stale_since": null
      }
    ],
    "verified_corroboration": null
  },
  "b": {
    "slug": "parloa",
    "name": "Parloa",
    "category": "customer-support",
    "tier": "venture",
    "tier_label": "Venture-backed",
    "tier_note": "Has raised outside venture funding (e.g. Y Combinator or VC rounds). Says nothing about revenue size.",
    "one_liner": "Agent management platform for enterprise customer-service AI agents across voice and digital channels.",
    "business_model": "Enterprise SaaS (AI Agent Management Platform) sold direct and via partners in the U.S. and Europe; VC-backed (Series D led by General Catalyst)",
    "founded": null,
    "annualized_revenue_usd": 50000000,
    "annualized_revenue_basis": "ARR",
    "confidence": null,
    "source_sync_stale_since": null,
    "lessons": [
      "Sell the management layer, not just one bot: enterprises want to build, test and govern many agents in one place.",
      "Voice is where the volume is: phone support is expensive and multilingual, which makes autonomous voice agents an easy ROI story."
    ],
    "url_profile": "https://mrrledger.com/b/parloa/",
    "growth_series": [],
    "verified_corroboration": null
  },
  "diff": {
    "annualized_a": 100000000,
    "annualized_b": 50000000,
    "ratio": 2,
    "same_category": true,
    "same_tier": true,
    "same_slug": false
  }
}