Revenue
$167K a month in revenue; founder says Zipchat is "about to cross $2M ARR", handling 700k conversations a month and growing about 10% week over week (founder-stated in interview; not Stripe-audited)
link OK
E-commerce · Venture-backed
Zipchat
Omnichannel AI sales agent for ecommerce stores: one agent across site chat, email, WhatsApp and social DMs.
What the agent does
One agent, trained once, handles every brand-to-shopper conversation on any channel: it recommends products, answers objections, creates personalized discount codes and guides shoppers to checkout, plus support. The founder says it handles about 700k conversations a month (Aug 2026).
Business model
Tiered SaaS priced by store traffic (from $64/mo billed annually; 7-day free trial); works with Shopify, WooCommerce, BigCommerce; pre-seed VC-backed
Lessons for builders
- Pitch the agent as a sales channel, not a ticket deflector: it recommends products, handles objections and issues discount codes on the path to checkout.
- Platform risk is real: the founder's $8M ARR Checkout X died when Shopify locked down checkout, so Zipchat runs one agent across every channel and several store platforms.
- Buying a growing app can beat starting from zero: the founder acquired a majority stake in Zipchat in Jan 2024 and grew it to $167K a month by Aug 2026.
Annualized revenue
$2M
monthly revenue × 12 (estimate) · as of 2026-08
Founded 2023 · Team CEO Ruslan Leteyski (bought a majority stake Jan 2024) with cofounders Luca and Carlo
Last verified 2026-10-16
Ownership checked 2026-10-16
Sourced metrics
| Metric | Value | As of | Source | Checks |
|---|---|---|---|---|
| Revenue | $167K a month in revenue; founder says Zipchat is "about to cross $2M ARR", handling 700k conversations a month and growing about 10% week over week (founder-stated in interview; not Stripe-audited) | 2026-08 | Indie Hackers (founder interview, Aug 13 2026) | link OK |
| Users | trusted by 2,500+ ecommerce brands (company homepage) | 2026-10 | Zipchat homepage | link OK |
Users
trusted by 2,500+ ecommerce brands (company homepage)
link OK
Machine-readable: /api/v1/businesses/zipchat.json · Spot an error? Send a correction.
For the founder
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