ARR
$200M ARR in nine quarters (company; after $100M in seven quarters)
link OK
Customer support · Venture-backed
Sierra
Enterprise platform for customer-engagement AI agents across chat and voice.
What the agent does
Sierra agents handle complex CX workflows (returns, mortgages, support) across phone, chat, WhatsApp, and email with outcome-based pricing.
Business model
Outcome-based enterprise SaaS
Lessons for builders
- Jobs-to-be-done framing beats AI tourism for enterprise agents.
- Outcome pricing aligns vendor incentives with resolved work.
- Regulated Fortune-1000 logos validate platform depth.
Annualized revenue
$200M
ARR · as of 2026-08
Founded 2024 · Team —
Last verified 2026-10-15
Ownership checked 2026-10-16
Growth
Annualized revenue over time
Sourced metrics
| Metric | Value | As of | Source | Checks |
|---|---|---|---|---|
| ARR | $200M ARR in nine quarters (company; after $100M in seven quarters) | 2026-08 | Sierra blog (CFO hire, Aug 31 2026) | link OK |
| ARR | over $150M ARR after first $50M quarter | 2026-02 | Sierra blog | link OK historical point |
| ARR | $100M ARR in 7 quarters from Feb 2024 launch | 2025-11 | Sierra blog | link OK historical point |
| Valuation | $10B valuation ($350M raise led by Greenoaks) | 2025-09 | TechCrunch | link OK historical point |
| Valuation | valuation of over $15B ($950M raise led by Tiger Global and GV); CNBC reports $15.8B post-money | 2026-05 | Sierra blog (May 4, 2026) | link OK |
ARR
over $150M ARR after first $50M quarter
link OK historical point
ARR
$100M ARR in 7 quarters from Feb 2024 launch
link OK historical point
Valuation
$10B valuation ($350M raise led by Greenoaks)
link OK historical point
Valuation
valuation of over $15B ($950M raise led by Tiger Global and GV); CNBC reports $15.8B post-money
link OK
Machine-readable: /api/v1/businesses/sierra.json · Spot an error? Send a correction.
For the founder
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