Customer support
8 agentic businesses · median $100M annualized among 8 ranked
Machine: /api/v1/categories.json · Leaderboard filter · MCP get_category
Ranked members
Bars show annualized revenue (ARR / MRR×12 / Revenue). Median among ranked: $100M (n=8). By tier: Venture-backed $100M (n=8).
Customer support
Sierra
Enterprise platform for customer-engagement AI agents across chat and voice.
$200M
ARR · 2026-08
Customer support
EliseAI
Vertical AI agents that run the resident and patient front desk for apartment operators and medical practices.
$200M
ARR · 2026-06-10
Customer support
Decagon
Conversational AI agents for customer experience with Agent Operating Procedures.
$100M reported
ARR (reported) · 2026-08
Customer support
Capacity
Unified agentic support and CX automation platform — AI agents, agent assist, auto-QA, and outbound from one knowledge orchestration layer.
$100M
ARR · 2026-06
Customer support
Fin (formerly Intercom)
Customer-service AI agent (Fin) with its own vertical model Apex; Intercom renamed itself Fin and has been part of Salesforce since Sep 2026.
$100M
ARR · 2026-04
Customer support
Retell AI
Developer-first platform for building and running AI phone agents for call centers.
$80M
ARR · 2026-09
Customer support
Parloa
Agent management platform for enterprise customer-service AI agents across voice and digital channels.
$50M
ARR · 2025-12-18
Customer support
Respond.io
AI-powered customer conversation platform: one team inbox plus AI Agents across WhatsApp, TikTok, Instagram, Messenger, voice and more for mid-market B2C.
$35M
ARR · 2026-06