ARR self-reported
surpassed $100M in annual recurring revenue (company, board-chair announcement, Apr 30 2026)
n/a
Customer support · Venture-backed watch agent-added
Cresta ARR and revenue history
Voice-first customer-experience platform whose voice agents resolve complex customer calls end to end; Salesforce agreed to acquire it on Nov 2 2026 (price reported at $2.7B, not disclosed by Salesforce).
ARR (self-reported) · as of 2026-04 · Cresta press release (Apr 30 2026)
Figure type
ARR (self-reported)
Founded
—
Team
—
Last verified
2026-11-04
What the agent does
Cresta's voice agents hold real-time customer calls end to end for enterprise brands (Salesforce release, Nov 2 2026); the same platform also guides human reps live and tests and scores the voice agents. Salesforce plans to combine it with Service Cloud; the deal is expected to close in Salesforce's fiscal Q1 2028, subject to approvals.
Business model
Enterprise SaaS for contact-center voice agents and agent assist
Lessons for builders
- Voice is where customers bring their highest-stakes issues, so voice agents that finish the call command strategic value.
- Running agents and human-rep coaching on one platform lets enterprises shift calls to automation gradually.
- CRM owners are buying customer-support agent companies: Salesforce agreed to buy Cresta two months after closing Fin.
Founded — · Team —
Last verified 2026-11-04
Ownership checked 2026-11-04
Ownership watch: Salesforce agreed to acquire Cresta on Nov 2 2026 (Salesforce release; terms not disclosed). Price reported at $2.7B (The Information, via SiliconANGLE); unconfirmed. Close expected FY2028 Q1. · receipt
Sourced metrics
| Metric | Value | As of | Source | Checks |
|---|---|---|---|---|
| ARR self-reported | surpassed $100M in annual recurring revenue (company, board-chair announcement, Apr 30 2026) | 2026-04 | Cresta press release (Apr 30 2026) | n/a |
Machine-readable: /api/v1/businesses/cresta.json · Spot an error? Send a correction.
For the founder
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Revenue comparisons
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FAQ
What is Cresta's ARR?
$100M+ (self-reported, as of Apr 2026; Cresta press release). Reported, not payment-verified. Source: https://cresta.com/press/cresta-names-sequoias-doug-leone-as-board-chair-carl-eschenbach-rejoins-board-as-growth-accelerates