Customer support · Venture-backed agent-added

Omilia

Athens- and New York-based 'agentic CX' platform that builds and runs production AI agents for large-enterprise contact centres.

$60Mannualized self-reported reported, not payment-verifiedWhat do these labels mean?
ARR (self-reported) · as of 2026-08-06 · Omilia press release (Aug 6 2026)
Figure type
ARR (self-reported)
Founded
—
Team
Enterprise conversational-AI vendor; Series B led by Expedition Growth Capital (Aug 2026 company release)
Last verified
2026-10-28

What the agent does

Per Omilia's Aug 6 2026 release, its Agentic Self-Learning CX platform 'dramatically reduces the time to go live for production-ready AI Agents'; the Omilia Cloud Platform resolves 50,000+ concurrent voice interactions for a single client.

Business model

Enterprise platform subscriptions and usage for contact centres (banks, insurers, telcos, retailers)

Lessons for builders

  • Retrofitted a long-running conversational-AI platform into an 'agentic' one and says ARR grew 10x+ after the Series A with no new equity in between.
  • Targets large enterprises where concurrency and latency (50,000+ concurrent calls for one client) are the selling points.
voice-agentcontact-centreenterpriseeuropeventure

Founded — · Team Enterprise conversational-AI vendor; Series B led by Expedition Growth Capital (Aug 2026 company release)

Last verified 2026-10-28

Ownership checked 2026-10-28

Sourced metrics

MetricValueAs ofSourceChecks
ARR self-reportedARR surpasses $60M (company wording: 'live annual recurring revenue (ARR)' grown 10x+ since the Series A to 'over $60 million'; a floor, not an exact figure)2026-08-06Omilia press release (Aug 6 2026)link OK
Funding self-reported$67M Series B led by Expedition Growth Capital2026-08-06Omilia press release (Aug 6 2026)link OK
ARR self-reported
ARR surpasses $60M (company wording: 'live annual recurring revenue (ARR)' grown 10x+ since the Series A to 'over $60 million'; a floor, not an exact figure)
link OK

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For the founder

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