Omilia
Athens- and New York-based 'agentic CX' platform that builds and runs production AI agents for large-enterprise contact centres.
What the agent does
Per Omilia's Aug 6 2026 release, its Agentic Self-Learning CX platform 'dramatically reduces the time to go live for production-ready AI Agents'; the Omilia Cloud Platform resolves 50,000+ concurrent voice interactions for a single client.
Business model
Enterprise platform subscriptions and usage for contact centres (banks, insurers, telcos, retailers)
Lessons for builders
- Retrofitted a long-running conversational-AI platform into an 'agentic' one and says ARR grew 10x+ after the Series A with no new equity in between.
- Targets large enterprises where concurrency and latency (50,000+ concurrent calls for one client) are the selling points.
Founded — · Team Enterprise conversational-AI vendor; Series B led by Expedition Growth Capital (Aug 2026 company release)
Last verified 2026-10-28
Ownership checked 2026-10-28
Sourced metrics
| Metric | Value | As of | Source | Checks |
|---|---|---|---|---|
| ARR self-reported | ARR surpasses $60M (company wording: 'live annual recurring revenue (ARR)' grown 10x+ since the Series A to 'over $60 million'; a floor, not an exact figure) | 2026-08-06 | Omilia press release (Aug 6 2026) | link OK |
| Funding self-reported | $67M Series B led by Expedition Growth Capital | 2026-08-06 | Omilia press release (Aug 6 2026) | link OK |
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