ARR
surpassed $50M ARR at the end of a landmark quarter (company, Dec 18 2025)
link OK
Customer support · Venture-backed
Parloa
Agent management platform for enterprise customer-service AI agents across voice and digital channels.
What the agent does
Lets enterprise CX teams design, simulate, deploy and manage natural-language AI agents that autonomously handle millions of customer conversations by phone and digital channels in many languages.
Business model
Enterprise SaaS (AI Agent Management Platform) sold direct and via partners in the U.S. and Europe; VC-backed (Series D led by General Catalyst)
Lessons for builders
- Sell the management layer, not just one bot: enterprises want to build, test and govern many agents in one place.
- Voice is where the volume is: phone support is expensive and multilingual, which makes autonomous voice agents an easy ROI story.
- Europe-to-U.S. playbook: Parloa started in Germany, then moved its HQ focus to New York to chase larger enterprise budgets.
Annualized revenue
$50M
ARR · as of 2025-12-18
Founded — · Team 380 employees across New York, Berlin and Munich (company, Jan 2026); co-founders Malte Kosub (CEO) and Stefan Ostwald
Last verified 2026-10-16
Ownership checked 2026-10-16
Sourced metrics
| Metric | Value | As of | Source | Checks |
|---|---|---|---|---|
| ARR | surpassed $50M ARR at the end of a landmark quarter (company, Dec 18 2025) | 2025-12-18 | Parloa press release (Dec 18 2025; also on PR Newswire) | link OK |
| Funding | $350M Series D led by General Catalyst; more than $560M raised in under four years (company) | 2026-01-15 | Parloa press release (Jan 15 2026) | link OK |
Funding
$350M Series D led by General Catalyst; more than $560M raised in under four years (company)
link OK
Machine-readable: /api/v1/businesses/parloa.json · Spot an error? Send a correction.
For the founder
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